Training – Lazy Granite

Quick Overview

The Lazy Granite tile system is our most popular countertop line, and it is very important that you completely understand everything there is to know about them.  Watch the short video below to get a quick introduction into the Lazy Granite system.

In-Depth Knowledge

After watching this video you will know where Lazy Granite originated from and how the Lazy Granite value proposition helps customers add value to their kitchens. It should make sense to you why people choose Lazy Granite over solid slab counters.


To Do:

Click on the link below and print the review questions for this section.  Fill out each question and review your answers with your trainer.  Feel free to go back to the video if you don’t remember an answer!

Lazy Granite Video Training – Review Questions

Elevator Pitch

The purpose of an elevator pitch is to quickly and effectively demonstrate the value of a product to the customer without boring them with details they don’t need yet.  This is your opening pitch, details will come later in the sales process.

To Do:

Write down your own elevator pitch for Lazy Granite on a scrap piece of paper and memorize it (use the first video on this page). Rehearse it with yourself, and when you feel comfortable with it, find a manager and deliver the pitch until you pass!

Tile Dimensions

This exercise will help you understand the dimensions of each piece in the Lazy Granite system. Believe it or not, this is the hardest part for most people learning the lazy granite system. You will draw a diagram of each of the pieces in the lazy granite system; labeling, the dimensions of each piece.

To Do:

With your notebook and pen go to the showroom and find a tape measure. Use the tape measure to ensure your dimensions are labeled correctly. Making more than one diagram for a piece is alright, just make sure that you label the key dimensions. Draw each of the following:

– Lazy Tile
– 18″ x 21″ Tile
– Bullnose
– Left Corner
– Right Corner
– Ogee Backsplash
– 24″ x 24″
– Sink Kit
– 12″ x 12″

Click on the link below and print the review questions for this section. Use the diagrams you created to answer each question and review your answers with your trainer.  Feel free to go back to the showroom if you don’t have an answer!

Lazy Granite Dimension Training – Review Questions

Product Installation

The purpose of this exercise is to give you a complete understanding of how to install a Lazy Granite kitchen countertop. Customers will inevitably ask you how to install Lazy Granite. It’s your job to know. If there is anything you are unsure about the installation process, there’s no way you will be able to answer a customer’s questions confidently.  Watch ALL SIX of the install videos in the playlist below.


To Do:

Click on the link below and print the review questions for this section.  Fill out each question and review your answers with your trainer.  Feel free to go back to the video if you don’t remember an answer!

Lazy Granite Install Training – Review Questions

Estimating

This exercise will show you how to estimate the price for a customer. When estimating remember that it’s okay for a customer to have an extra piece when they are finished. It’s not okay for a customer to be short a piece because then they can’t finish the job. How would you feel if you couldn’t use your kitchen for a week because you had to wait for us to ship you one piece? We always have 1 extra lazy tile in our estimates.


To Do:

Click on the links below to pull up sample diagrams for you to calculate.  Use the steps listed below and the information in the video above to calculate how much material the customers will need.  

For each diagram, calculate both methods of coverage (Lazy Tiles / 18″ x 21″ & Bullnose). Review your answers with a manager.
 
Sample Diagrams
Step 1. Open the customers diagram and make sure it has all of the walls, corners, and appliances labeled. If so, continue to step 2. If not, contact the customer to get the needed information. Customers will usually give you a diagram with loads of unnecessary information. 

Step 2. Using a calculator, add all of the front edges of the main counter top area, making sure to include the sink area (do not include islands and bars at this step).

Step 3. Take the total number from step 2 and divide it by 18. This will give you the amount of Lazy Tiles needed for the main countertop area. If your number comes to a decimal, always round up to the nearest whole number.

Step 4. If they have any inside corners (an L or U shaped counter) they will need 1 24”x24” tile for each corner area.

Step 5. Add up all of the left and right corners that will be needed. (Long corners are used to cap off the end of a cabinet that is open to the room (not against a wall)).

Step 6. Using a calculator, add all of the back wall edges of the main counter top area, making sure to include the sink area (do not include islands and bars at this step).

Step 7. Take the total number from step 6 and divide it by 24. This will give you the amount of Ogee Backsplash Tiles needed for the main countertop area. If your number comes to a decimal, always round up to the nearest whole number. (237 total inches / 24 = 9.88 so they need 10 Ogee Backsplash Tiles).

Step 8. Add a Sink Kit to the quote. If they are using their own top-mount sink add 2 Bullnose Tiles and 1 18”x21” Tile instead of the Sink Kit.

Step 9. Now that you have all of the required tiles for the main counter, move on to any islands that the customer has. If the island is more than 30” wide, use Lazy Tiles back-to-back and Long corners on the end edges. (Island measures 46”x54”… You will take 54 and multiply by 2 (once for each side) and get 108 total inches. Divide this by 18 to get how many Lazy Tiles will be needed. In this case, 6 Lazy Tiles. Add 2 Long Left corners and 2 Long Right corners and you are done with the island).

Step 10. If the island is less than 30” wide, use Bullnose tiles for the perimeter and Long corners on the end edges. You will then fill in the middle area with whatever size of tiles will fit best. (Island measures 24”x48”… You will take 24 and multiply by 2 (once for each side) and get 48 total inches. You will now take 48 and multiply by 2 (once for each side) and get 96 total inches. Add these 2 numbers together to get your total perimeter, in this case, 144. Divide this by 24 to get how many Bullnose tiles will be needed and subtract 4 (for the Long corners). In this case, 6-4=2 Bullnose tiles. Add 2 Long Left corners and 2 Long Right corners and you are done with the island).
 
Step 11. For bar tops, follow steps 9 & 10, and add any backsplash if needed.
Live Chat Software